Things you need to do when hiring movers
When you are going to hire a moving service, you must verify that the chosen company is legally established. You should also request for an estimate before contracting the service, and in such case, their estimate should reflect on the contract. The moving company should provide the consumers with accurate and accessible information including the price of the service and some ancillary services, discounts, etc.
Insist on the so-called “Waybill," which is the real contract. The contract should specify the contract price and other information. This document will include the features, price, places, and dates of collection and delivery.
If a problem occurs, the customer should know that they have up to 24 hours after delivery to make their claims. It is desirable that you notify any loss or damage in writing to your mover. Companies often have insurance liability and transportation to cover certain contingencies.
Regarding the apparent damage perceived externally, it should be noted that the complaint is only valid when performed at the time of receiving the goods. Therefore, you should immediately unpack to check if there is damage to the content.
Hire an accredited company when moving to avoid problems
Practical tips to prevent problems when moving:
- Request a written quote to several companies to compare prices, modes of transport and delivery conditions, among others. The quote can be very useful if you have to file a claim.
- Be clear and precise when hiring.
- It is helpful to develop a set of requirements so that they can give an accurate estimate.
- Indicate the type of goods that you are going to transport, specifying their characteristics: weight, volume, accessibility to housing
- Make reference to floor height, if you have a lift, and so on.
- Unplug the refrigerator the day before
- Do not water the pots, collect personal effects
- Unplug the cables from computers, televisions, videos and other electrical appliances.
- Be clear about the place where you want to place the goods and furniture placement.
- Take the opportunity to get rid of clothes and belongings that you no longer use.
- Make an inventory in which each box or package bears its content identified by a number or key.